Outstanding Customer Service

August 29th, 2009 by admin

I was tasked with finding a company that delivers outstanding customer service and at a price that didn’t exceed our budget.  We have been given a budget to completely upgrade our telephony system.  I needed to find a company that specialized in speech recognition software services.  After many meetings and the interviewing of companies we settled on one of the industry leaders at the recommendation of a coworker who had worked with them in the past.  They established a game plan and implemented a system that improved our customer satifaction to very high levels.  They came in on time and under budget. 

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